Who is collecting the data?
What data is being collected?
Some of the forms on this website ask for personally identifiable information, such as name and email address. This information will allow us to answer your inquiries about our product. In order to update software or access product resources, you will be asked for information to become a member, so that only customers and distributors will have access to these resources. We will send you marketing communications only if you have specifically opted to receive such information from us.
As you visit our website, certain information such as your Internet Protocol (IP) addresses, cookies, Internet tags and navigational data collection may also be gathered through technological methods. We may use this IP address information for diagnosing server issues, administration, and site improvements. The data is collected via cookies placed on your PC, mobile or tablet. If you wish to disable cookies in your browser, the process depends on which browser you are using.
What is the legal basis for processing the data?
We process the data collected for legitimate business reasons, such as obtaining feedback, providing better customer service, and developing improvements to our products.
How will the information be used?
- To provide downloads and other resources, which benefit the users of our products
- To improve the features and benefits of our products
- To personalize and improve customer service and technical support
- To better understand how customers visit our web pages and posts
- To respond to requests for quotes or information
- To improve our promotional campaigns and advertising
How long will the data be retained?
Collected data is stored only as long as needed to adequately provide service and properly maintain records.
Will the data be shared with any third parties?
We will not sell your personal information to any third parties. However, we reserve the right to provide your personally identifiable information to third parties in connection with fulfillment of your purchase orders or where required by applicable laws, court orders, or government regulations.
How can you raise a request about the data we collect?
You may send an email to firstname.lastname@example.org in order to revoke any previous consents you have given to Vivosonic through this website. You may also request a copy of any information Vivosonic may have about you, or to request that any such data be deleted, subject to applicable law.
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