Cybersecurity

Home » Customer Support » Cybersecurity

At Vivosonic, we are committed to providing a strong and robust product. The Integrity™ software was validated on an updated Windows 10 and Windows 11 computer, as typically shipped with the system.

Current Releases of Integrity™ Software and Available Test Types:

9 SERIES – Software Version 9.5:

ABR, ECochG, LLR, MLR, DPOAE, ASSR | ABR Screening, DPOAE Screening | VEMP with EMG Monitoring


8 SERIES – Software Version 8.12.7: 

 ABR, ECochG, LLR, MLR, DPOAE, TEOAE, ASSR, 40 Hz ERP | ABR Screening

We are actively monitoring cybersecurity vulnerabilities of the Integrity software running on computers with recent versions of Windows 11. The full functionality of the Integrity Software was confirmed and validated per the table below for Windows 11. There were no cybersecurity vulnerabilities on the software image that was created at the time of software release which includes a combination of all of the most recent Integrity applications and the Windows 11 build at that time. This is the software image that is shipping from Vivosonic.

This software image has been scanned regularly since being released using the most current Cybersecurity scan profiles and no security vulnerabilities were identified. See Table 1.

Table 1:  Scan of Software Image of Integrity Software and Windows Update that is Shipping with the Most Recent Vulnerability Scan Profile as Noted by Scan Date

abr

Additionally, the current release of software is scanned on a system with the most recent Windows  11 updates as noted below in Table 2.  Table 2 also shows the vulnerability status of a Windows 10 system (last version) with the latest Integrity Software applications using the most recent scan profile. This combination of Windows updates with released software has not undergone full functionality testing.

Table 2:  Scan of Current Integrity Software with Most Recent Windows Update Using the Most Recent Vulnerability Scan Profile at Scan Date for Both Windows 11 and Windows 10 (last version)

If Vivosonic detects a cybersecurity vulnerability in the Integrity software version it is shipping based on the most recent security scan profiles then a new Integrity software Installation and software image to ship using the most current Windows updates will be made to address the vulnerability. Vivosonic will test full Integrity software functionality with this software image.

The released software and windows update version and corresponding software image are updated with full functionality testing:

  • When a new version of software is released
  • When a current scan profile identifies a cybersecurity profile on the software image that is being shipped.
  • At least every 3 months from the previous shipped version.

Note that we understand that Customers may add software including network software, security software or application software on their Integrity™ laptops. The customer is responsible for confirming Integrity™ operation after any software updates on these systems, i.e. installation of third-party applications.



Questions?
CONTACT SUPPORT SERVICES

E-Mail: support@vivosonic.com
Tel.:+1 (416) 231-9997 x 2
Secondary Support: +1 (647) 932-2750
Toll Free (USA/Canada): +1 (877) 255-7685
Hours: 9am to 5pm EST M-F